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Smaller assets. Institutional operations.
Penny runs leasing, turns, work orders, collections and reporting for every asset, with the controls and audit trail your investors expect. Scroll and watch one building stabilize.
A leasing office that never closes.
Penny answers residents, applicants and vendors around the clock, from each unit’s record, and routes only the exceptions to your asset manager.
Turns on schedule. Work orders cleared.
Penny triages every request, sequences make-ready work and dispatches your contracted vendors. On Concierge, we source vendors in new markets.
Every dollar backed by evidence.
Photos, cost and resident sign-off on every job, in one audit-ready record per unit.
Your budget, enforced.
Spend limits, approvers and capital thresholds per asset. Penny acts inside them; anything above goes to your asset manager with bids side by side.
Collections steady. Ledger audit-ready.
Reminders, autopay and receipts run on schedule, and bank feeds keep each asset’s books current for monthly reporting.
Delinquency worked, by policy.
Penny runs your collection policy the same way for every resident and keeps the notice record. A final notice always waits for an authorized person.
Every inquiry answered. Tours booked.
After-hours leads stop going to the building down the street. Penny verifies prospects and books tours in minutes.
Vacancy to signed lease, unit by unit.
Screening on your written criteria, leases e-signed and move-ins scheduled, until the building is full.
Stabilized. No site team required.
Concierge at $100 per door adds a dedicated concierge for your assets and vendor sourcing in new markets. Vendor contracts already in place? Autopilot is $50.
Payroll off the books. Operations on autopilot.
No site manager or leasing staff to hire, train or replace.
Inquiries get a reply in minutes, nights and weekends included.
Every job, dollar and decision logged per unit, per asset.
What owners like you ask first.
Does it work across a portfolio?
Yes. Each asset keeps its own rules, budgets and books, so you can add buildings without adding layers.
What controls do we keep?
Spend limits, approvers and capital thresholds per asset. Final eviction notices always need an authorized person.
Can we keep our vendor contracts?
Yes. Penny dispatches your contracted vendors on either plan. On Concierge, we source vendors where you have none.
What about fair housing and compliance?
Every applicant is screened on the same written criteria, and every decision is logged. See how we handle fair housing.
Pay for the work. Not the payroll.
One flat price per door. Concierge adds a dedicated concierge for your assets and vendor coverage in every market.
Penny runs routine operations with your vendors, inside the spend limits, approvals and escalation rules you set.
Request accessOur most hands-off plan. Penny keeps the routine work moving while a dedicated concierge handles day-to-day coordination, vendor gaps and the moments that need a person.
Request access| What’s included | Autopilot | Concierge |
|---|---|---|
| Residents & leasing | ||
| Calls, texts and email answered 24/7 by Penny | Included | Included |
| Listings built from a 5-minute LiDAR scan | Included | Included |
| Showings scheduled, prospects verified | Included | Included |
| Applications, screening and e-signed leases | Included | Included |
| Maintenance | ||
| Repair triage and guided fixes | Included | Included |
| Dispatch and coordination with your own vendors | Included | Included |
| Taskrabbit for simple jobs, Showami agents for showings | Included | Included |
| We source the most time- and cost-efficient local vendors | Not included | Included |
| Work verified with photos and resident sign-off | Included | Included |
| Money | ||
| Rent collection, reminders and autopay | Included | Included |
| Bookkeeping with bank feeds | Included | Included |
| Renewals and turn timelines | Included | Included |
| Human backup | ||
| A dedicated concierge who knows your buildings | Not included | Included |
| Escalations and sensitive conversations handled by a person | Not included | Included |
| Eviction and legal coordination with local counsel | Not included | Included |
The monthly plan covers Rentonomy management. Repairs and provider labor are separate and approved by you before scheduling; leasing charges, Showami, Taskrabbit, legal costs and other third-party services are separate where used. Full pricing details
Stabilize the asset. Hand it to Penny.
Tell us about your properties. We’ll show you what Penny would clear first.
Have 50+ units? Our team will prioritize scheduling after your inquiry is received.
Not quite you? See Independent owners · Property managers, or how Rentonomy works.