01 · Listings
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Meet Penny
Not a chatbot. An operator.
Chatbots answer questions and software logs tasks. Penny handles showings, repairs, vendors, invoices, resident updates and verification, inside the limits you set. She’s in every workflow, on every surface, for both sides of the lease.
What she runs
She is not a feature. She is the staff.
Penny runs the full lifecycle and keeps verified context for every resident, unit and property.
02 · Leasing
Answers, verifies, and lets them in.
03 · Residents
Picks up at 9pm.
04 · Maintenance
Triages before she dispatches.
05 · Rent
Runs the money workflows.
06 · Renewals
Starts the next lease early.
07 · Local labor
Sends the right help.
08 · Verification
Proves the work is done.
Flagship · Self-guided tours
She verifies them, lets them in, and stays with them.
The typical renter takes one in-person tour, and the share taking five or more has halved since 2018. The tour has to happen when they’re ready.
1
Verify once, at booking
ID, selfie match, phone and card on file.
2
Confirm again at the door
Selfie, location check and lock serial.
3
Let them in, briefly
A time-limited, unit-specific code.
4
Stay with them inside
Penny answers questions about the unit on site.
One scan. Every showing after it.Unit 1
Diagnosed first. Dispatched second.Unit 2
Flagship · Repair triage
The best repair ticket is the one never created.
1
Diagnose
Penny works through the problem with the resident first. Many requests end with a free guided fix.
2
Right-size
A generalist or Taskrabbit for simple work, a licensed trade when it’s required.
3
Close
Approvals, access, updates and the invoice stay in one thread until the work is verified.
Both sides of the lease
One operator. Two people served.
For residents
- A real answer at 9pm
- Self-guided tours on their schedule
- Diagnosis before anyone books a truck
- One thread that keeps them updated
- Installment rent with Klarna or Afterpay
- A Taskrabbit concierge for moving and assembly
For owners
- Repetitive volume, absorbed
- Decisions reserved for judgment
- Policy applied consistently
- Local help, priced and verified
- A full record of every decision
- Fair housing safeguards built in
Owner-governed
Autonomous as you want. Restricted where it counts.
01
You set the ceiling.
Spending limits, approvers and the decisions you reserve.
02
Fair housing is not optional.
Written policy, applied the same way every time.
03
Autonomy is a dial.
Set thresholds per workflow.
04
Everything is on the record.
Inputs, policy, approver and outcome.
05
There is always a human path.
No smartphone, card or face scan required. Accompanied tours available.
Early access
Hand it to Penny. Spend less, get your time back, and grow without hiring.
Tell us about your properties and we’ll show you what Penny would take on first.
Have 50+ units? Our team will prioritize scheduling after your inquiry is received.